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Information for New Patients

Initial consultation

During your initial consultation you'll have the chance to meet Dr. Kaplan and discuss any orthodontic concerns you may have. Following a thorough examination and a personalised discussion about your or your child's treatment requirements, Dr. Kaplan will present the available treatment options, provide an estimate of the treatment duration, and discuss the associated costs. Our dedicated staff will also be delighted to guide you through our flexible payment plans tailored to suit your financial situation. Armed with this comprehensive information, you'll be well-equipped to make an informed decision regarding the next steps in your orthodontic journey.


Records appointment

If you decide to go ahead with treatment, complete diagnostic records will be taken in order to determine an optimal treatment plan. These records include a medical and dental history, detailed clinical examination, X-rays, photographs of the face and teeth, and digital impressions of the teeth. This information allows Dr Kaplan to precisely evaluate each case, and customise a treatment plan to fulfil your specific needs. After this appointment, you will receive a detailed written report outlining the following:

  • Findings from the exam

  • Ideal treatment plan and goals

  • Approximate treatment duration

  • Cost of treatment and payment structure

  • Item numbers for health fund claims

Dr Kaplan and her friendly staff are always available to answer any further queries you may have about your report.Free initial consultation

Your complementary initial consultation will give you the opportunity to meet Dr Kaplan and address any orthodontic questions you might have. After an initial exam and discussion about you or your child's treatment needs, Dr Kaplan will recommend available treatment options, discuss approximately how long it will take, and estimate how much it will cost. At this time, our staff is also happy to discuss the various payment plan options we offer to best meet your financial needs. After your initial appointment, you will have all the information you need to make a decision about whether to proceed with treatment.


Starting treatment

After receiving the report, you are now ready to start orthodontic treatment. Once your appliances (braces, Invisalign, etc.) have been placed, you will then see us for short (30 minute) appointments at 4 to 8 week intervals. It is very important that you continue to schedule visits to your family dentist once every 6 months for teeth cleaning and routine dental check-ups, even during your orthodontic treatment.



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